Refund & Cancellation Policy

Effective Date: August 30, 2025 Last Updated: August 30, 2025 1. General Information TripNest is a travel discovery platform that connects travelers with third-party organizers. We currently do not process payments directly through the site. However, we publish travel experiences submitted by organizers and may act as a contact point between travelers and providers. 2. Responsibility TripNest is not responsible for refunds or cancellations related to services provided by third-party organizers. If you booked or agreed to a trip via a TripNest listing, you must resolve any refund or cancellation matters directly with the organizer. 3. Organizer Commitments All organizers submitting trips to TripNest agree to: Clearly state their cancellation/refund policy Honor any refund agreements made with users Inform TripNest if a listed trip is no longer available We encourage organizers to be fair, transparent, and communicative. 4. TripNest Assistance Although we do not process payments or bookings, we may: Help connect users with the organizer to resolve a dispute Remove listings from organizers who repeatedly fail to deliver agreed services Please contact us at: info@tripnest.travel if you’ve had a negative experience. 5. Future Updates This policy may be updated if TripNest adds direct booking and payment features. Any such update will be reflected here. 6. Contact For any questions about this policy, contact: 📧 info@tripnest.travel